AI

FOR

OPERATIONS

     MASTERY     

A 2-day operations-focused Workplace AI enablement workshop with pre-training assessment and post-training reinforcement, built to upgrade operations workflows safely, skillfully, and strategically.

FIND OUT MORE
  • Work Faster

Accelerate workflow execution

  • Think Sharper

Activate strategic thinking

  • Learn Smarter

Advocate responsible AI habits

Why AI Training Often Doesn’t Translate to Results for Operations Teams

Because AI adoption is a workflow problem, not a knowledge problem.

What usually happens

  • Generic ChatGPT demos with non-related examples
  • "Here's what AI can do" awareness sessions
  • One-off event with no follow-up
  • Tool tutorials locked to one platform
  • No governance guidance for sensitive data
  • Taught by non-practitioners
  • Free tools with many limitations
  • No “copy-able” strategies
  • “Text-book” or “Googled” content

What we do differently

  • Operations-specific workflows: coordination + communication, process reviews, bottleneck analysis, SOP documentation
  • "Here's what you will produce" enablement workshops with proof capture
  • Pre-assessment + 2-day workshop + post-training reinforcement
  • Tool-flexible training that works across Copilot, ChatGPT, Gemini, and approved environments
  • Practical PDPA controls, audit trail hygiene, and responsible AI guardrails built into every workflow
  • Trainers with Applied AI experience
  • Unlimited* Access to Main Prompting Tool
  • Framework-driven learning approach
  • Curated modules to fit work challenges

* Unlimited messages during the workshop, on common LLM models such as ChatGPT, Claude, Grok and Gemini. Up to 600 messages/month for 3 months after the workshop. Additional prompts can be purchased.

Operations teams deal with delivery pressure, cross-functional dependencies, and process bottlenecks where accuracy and stakeholder alignment are non-negotiable. They need AI enablement that respects those constraints, not ignores them.

That’s why AI For Operations Mastery is designed as an enablement workshop.
It upgrades workflows, not just awareness.

How We Get Your Operations Teams to be AI-Ready

So AI becomes part of daily workflows, not a one-off workshop

PHASE 1

ASSESS

We identify the real bottlenecks and AI opportunities.
We get your operations team to take a quick 10-minute assessment, so can design the workshop around real pain points relevant to their work.

OUTCOME
A workflow shortlist that becomes your in-class activities.

PHASE 2

ACTIVATE

We turn workflows into practice sessions.
After covering the basic frameworks to ensure your operations team has an improved AI fluency, we will jump straight into finance-related prompting activities.

OUTCOME
Stronger deliverables, reusable prompt patterns, confidence lift captured.

PHASE 3

ANCHOR

We keep the momentum going after the training.
Your participants will be able to access our prompting tool and AI assistants so they can continue applying that they learned with ease.

OUTCOME
Better habits, steadier quality, repeatable workflows.

Built for Real Operations Workflows

Designed for real deadlines, real stakeholders, and real governance requirements.

Operations teams face delivery pressure, cross-functional coordination demands, tedious process documentation, and stakeholder alignment requirements that leave zero room for error. Most AI training ignores these constraints or offers toy examples that don’t translate to real work.

AI is a workflow problem, not a knowledge problem. Your operations team doesn’t need more tool demos. They need to see how AI fits into supplier coordination, bottleneck analysis, process documentation, and stakeholder reporting without compromising data accuracy or PDPA compliance.

Below are examples from our Workplace AI Mastery program, customized to Finance workflows after the pre-training assessment.

Workflow Improvements Your Operations Team Can Use After The Training

Built around the common operations work your team already does, so adoption sticks.

What Your Operations Team Takes Back to Work

The Mindsets, Skillsets and Toolsets to Partner with AI Confidently

1

Workflow Template Pack

Pre-built prompt templates for common Operations workflows: supplier communication, process documentation, data reconciliation, stakeholder reporting, meeting prep, and bottleneck analysis. This means your team doesn't start from scratch every time they need AI assistance.

2

Responsible AI Checklist + Risk Hygiene Steps

A practical checklist covering data sanitization (supplier/vendor confidentiality), output validation (accuracy checks), and red flag scenarios (when NOT to use AI). This means operations work maintains compliance and quality standards even when using AI assistance.

3

Reusable Prompt Pattern Library

Structured prompt formulas your team can adapt to their specific workflows. Includes patterns for drafting, analysis, summarization, and structured output generation. This means consistent quality across the team, not just individuals who "get" AI.

4

Before-and-After Training Report

Pre-workshop scorecards aside, we will also assess the pre- and post-workshop AI confidence. This means credible proof of impact, clearer reporting, and easier stakeholder buy-in.

5

Role-Specific AI Tool Recommendations

A guide to which AI capabilities are most useful for Operations workflows, with guidance on when to use Microsoft Copilot vs. ChatGPT vs. Claude vs. Gemini. Tool-flexible so your team can apply the training regardless of your organization's approved stack. This means your team stays productive even if your tech stack changes.

6

Practice Environment + Prompt Assistant (Included)

Hands-on access to our prompting environment and P.E.R.F.E.C.T. Prompt Assistant, so operations teams can practice, refine, and reuse prompt patterns across real workflows. This means faster skill-building, more consistent habits, and continued momentum after the workshop.

CUSTOMIZATIONINCLUDED

We will customize the content of the training to your industry, which includes industry-specific challenges, opportunities, regulations etc. Plus, whether you are on Microsoft Copilot, Google Gemini, or any LLM provider, we will also design the activities to maximize your current AI tech and tools.

PERSONALIZATIONINCLUDED

We will personalize the in-class activities (use cases) based on your finance teams’ job tasks, roles and responsibilities, and daily/weekly workflows. This is to ensure they are familiar with what they will be learning, and can apply their learnings in their job the very next day.

Workshop Objectives

By the end of this 2-day program, your participants will be able to:

Identify high-value AI opportunities in daily workflows

Spot where time, quality, or risk can be improved in real tasks.

Produce stronger work outputs with repeatable prompt patterns

Create reusable templates for common outputs, not one-off tricks.

Improve decision quality with clearer options and checks

Turn messy inputs into structured recommendations and trade-offs.

Apply responsible AI habits for safer workplace use

Practice sanitization, validation steps, and red flags for risk.

Use AI across common workplace tools without tool lock-in

Work effectively whether your org uses Copilot, Gemini, ChatGPT, or others.

Standardize a workflow method the team can reuse after training

Leave with workflow templates, checklists, and examples that stick.

Measure workflow improvement inside the workshop

Capture simple before/after evidence on speed, quality, and risk hygiene.

Includes workflow templates, responsible AI checklist, and a simple before-and-after snapshot for your training report.

Workshop At A Glance

Delivered as a 2-day workshop, supported by pre-training assessment and post-training reinforcement to make adoption stick.

Who Is This Program Developed For?

  • Operations Managers
  • Process Improvement Leads
  • Supply Chain Coordinators
  • Procurement Specialists
  • Operations Analysts
  • Heads of Operations who manage workflows across procurement, logistics, finance, and cross-functional stakeholders.
  • Anyone in operations roles that is using their laptop/desktop for more than 3 hours a day, and wants supercharge their tasks with the power of AI

Workshop Duration

2 Full Days (9am to 5pm)
Note: Program can be extended to include additional modules

Workshop Format

  • In-Person for Best Experience
  • Virtual Sessions for Teams in Remote Locations

HRDF Claimability

Yes!

DOWNLOAD BROCHURE

Complete the form below and we’ll email you the latest program brochure in PDF

Frequently Asked Questions

Everything L&D and leaders typically ask before approving a workshop

[TOOLS] Do you train ChatGPT, Gemini, Copilot, or a specific tool?

We are workflow-first and tool-flexible. We teach a repeatable method your team can apply across ChatGPT, Gemini, Copilot, and other approved tools.

[TOOLS] What if our company blocks public AI tools?

No problem. We can run the workshop using approved environments and safe-use methods, and we adapt workflows to your tool policy.

[TOOLS] Do participants get tools to practice after the workshop?

Yes. Participants get access to Radiant Institute’s reinforcement toolkit (Prompt Assistant + practice environment) to rehearse workflows and reuse prompt patterns during and after the training.

[SAFETY] How do you handle confidentiality and sensitive information?

We teach practical redaction and sanitization habits, plus validation steps and “safe-use guardrails” so teams use AI without exposing confidential data.

[SAFETY] Do you cover hallucinations and accuracy risks?

Yes. We teach simple verification workflows: when to trust, when to check, and how to add lightweight quality control without slowing work down.

[SAFETY] Can you align to our policies (PDPA, internal governance, legal review)?

Yes. We tailor the guardrails to your context and ensure the recommended workflows match your governance and compliance expectations.

[REPORTING] Will we get a training report?

Yes. You’ll receive a training report with 3 key sections: participants’ AI Readiness Insights, Pre- and Post-Training Confidence Assessments and participants’ feedback. Occasionally, we will include the cold-eye review from the training team as well.

[CONTENT] Our team has mixed skill levels. Will beginners slow everyone down?

We design the workshop so beginners gain safe foundations fast, while advanced users level up on workflow templates, quality checks, and repeatable patterns.

[CONTENT] Will this feel too technical for non-technical staff?

No. This is designed for knowledge workers. It’s about improving everyday workflows, not coding or building models.

[CONTENT] What if people are skeptical or afraid of “doing it wrong”?

That’s normal. We build confidence through guided practice, clear guardrails, and “what good looks like” examples that make AI feel usable and safe. Plus, we can also arrange for mock datasets to be used during the workshop, so we don’t touch real, sensitive info.

[CONTENT] Will adoption fade after the workshop?

It doesn’t have to. The workshop is structured around reusable templates, reinforcement assets, and a workflow method your team can keep using the next day.